At least 48 hours notice is required for cancelling treatments. For Ardencote Destination Spa day packages we require at least 72 hours notice. Group bookings of 5 or more people require at least 7 days notice.

If you wish to amend your booking in any way, please contact us before you arrive. We will do our best to accommodate any requests but cannot guarantee it. We have treatments available with male and female therapists. Please specify when booking if you have a preference for either.

Spa Days and Treatments are non - refundable

Gift vouchers are non-refundable and must be presented to the Ardencote Spa team upon arrival.