Please book as far in advance as possible to avoid disappointment. Ardencote Destination Spa day programmes and non-resident treatments require payment in full at time of booking. Full payments are non-refundable once received, however, in the event that the Government restrict Ardencote in ways that would prevent us from delivering the package that you have purchased, you can have complete peace of mind that you can transfer your booking to a later date change or request a refund.

Spa Days and treatments are non-refundable

Adding additional treatments to your booking can only be booked 2 weeks prior to your arrival subject to availability.

Individual treatment bookings do not include access to spa facilities. All prices are quoted in GBP, include VAT and are subject to change.

At least 48 hours notice is required for cancelling treatments. For Ardencote Destination Spa day packages we require at least 72 hours notice. Group bookings of 5 or more people require at least 7 days notice.

If you wish to amend your booking in any way, please contact us before you arrive. We will do our best to accommodate any requests but cannot guarantee it. We have treatments available with male and female therapists. Please specify when booking if you have a preference for either.

Gift vouchers are non-refundable and must be presented to the Ardencote Spa team upon arrival.

Please arrive 15 minutes prior to your treatment or package in order to complete your health questionnaire. If you are delayed, then, unfortunately, your treatment may have to be shortened so as not to inconvenience the next booking.The treatment price will remain the same.