To ensure a seamless and enjoyable experience for all our guests, we kindly ask that you read and adhere to the following terms and conditions when booking and attending treatments at our spa.​

Booking & Payment Non-Refundable Payments: All treatments are non-refundable.​

48-Hour Notice for Changes: If you need to change your booking, please provide at least 48 hours' notice. You may transfer your appointment to a later date or hold your credit until you are able to re-book.​

Arrival & Treatment Time Arrival Time: Please arrive at Spa Reception 15 minutes prior to your treatment to allow time for check-in and to complete your consultation form, this is essential for your safety and to tailor the treatment to your needs.​

Late Arrivals: Arriving late may result in a shortened treatment time or cancellation, and the full treatment fee will still apply.​

Age Restrictions Minimum Age: Treatments are available to clients aged 18 and over only.​

Important Notes Preparation: Ensure you are ready for your appointment at the correct time. Late arrivals may lead to a reduced treatment time or cancellation.​

Health Information: Please inform us of any medical conditions or allergies at the time of booking to ensure your treatment is safe and suitable for you.​

Mobile Phones: To maintain a tranquil environment, we request that mobile phones be kept on silent or switched off during your visit.​

By booking a treatment with us, you agree to these terms and conditions. If you have any questions or require further clarification, please do not hesitate to contact our team. We look forward to welcoming you to our spa.